Requesting a cancellation
Customers may request cancellation by contacting FLUX PAY at 0323 3200938 or shahzaibkhokher030@gmail.com. Please provide your name, order or project reference, payment reference and reason for cancellation.
Before work or service begins
A cancellation request received before work begins or a service is activated may be accepted. Any refund, if applicable, will be assessed after deducting clearly disclosed, non-recoverable third-party charges.
After work or service begins
If work has started or a service has been partially delivered, the cancellation and any eligible refund will be assessed according to the work completed, resources committed and the agreed scope or service terms.
Completed services
Orders for completed and accepted digital services may not be eligible for cancellation or refund, except where required by applicable law or where the delivered service materially differs from the agreed scope.
Contact
For cancellation requests, call 0323 3200938 or email shahzaibkhokher030@gmail.com. Business address: H.No. 2, B/1/23, Near Zaman Hotel, Opp. Masan Road, Bhutta Village, Keamari, Karachi, Pakistan.